Privacy Policy

Effective date: August 2, 2026

All America Fix and Service LLC ("All America Fix and Service," "we," "us," or "our") provides roofing, HVAC, air duct cleaning, garage door, and remodeling services in Florida, Massachusetts, and New Jersey. This Privacy Policy explains what information we collect, how we use it, and the choices you have — whether you contact us through our website, by phone, or through a lead form on Facebook or Instagram.

1. Information We Collect

We collect information you provide directly to us, including when you:

• Fill out a contact or estimate request form on our website
• Submit a lead form ("Instant Form") through a Facebook or Instagram ad
• Call, text, or email one of our offices or department addresses

This information may include your name, phone number, email address, mailing/service address, state, the type of service you're interested in, and any project details you choose to share.

2. How We Use Your Information

• To respond to your inquiry and provide a quote or estimate
• To schedule and carry out the services you request
• To send appointment confirmations, billing, and service-related communications
• To improve our services and customer experience
• To measure and improve the performance of our advertising

We do not sell your personal information to third parties.

3. Facebook / Meta Lead Ads & Advertising

When you submit your information through a lead form on Facebook or Instagram, that information is sent directly to us by Meta so we can follow up with you. Meta also processes this data in accordance with its own Data Policy. We may also use the Meta Pixel and Conversions API on our website, which allows Meta and other third parties to use cookies and similar technologies to measure ad performance and show you more relevant ads based on your past visits to our site. You can manage your ad preferences at Facebook Ad Settings.

4. Google Ads & Remarketing

We may use Google Ads and similar tools to advertise our services online, including remarketing. Google and other third-party vendors may use cookies or device identifiers to serve ads based on your prior visits to our website or other websites. You can opt out of personalized advertising by visiting Google Ads Settings, the Network Advertising Initiative opt-out page, or by adjusting your device or browser settings.

5. Cookies

Our website may use cookies and similar technologies to remember your preferences, understand how visitors use our site, and support the advertising described above. You can control cookies through your browser settings; disabling cookies may affect some site functionality.

6. How We Share Information

We share information only:

• With employees and subcontractors who need it to schedule or perform your service
• With service providers that help us operate our business (for example, scheduling, billing, or CRM software)
• With advertising platforms (Meta, Google) as described above
• When required to comply with the law, or to protect our rights, customers, or the public

7. Data Retention

We keep your information for as long as needed to respond to your inquiry, provide services, meet our legal and accounting obligations, and maintain accurate business records.

8. Your Choices & Rights

• You can ask us to update, correct, or delete your personal information at any time.
• You can opt out of marketing emails or texts by replying "STOP" or contacting us directly.
• Depending on your state of residence, you may have additional rights to access, delete, or limit the use of your personal information under applicable state privacy laws.

To exercise any of these choices, contact us using the details below.

9. Children's Privacy

Our services and website are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

10. Security

We use reasonable administrative and technical safeguards to protect the information we collect. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The "Effective date" above shows when it was last revised. Continued use of our website or services after changes means you accept the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us at office@allamericafixandservice.com.