This page explains exactly how people agree to receive text messages from ALL AMERICA FIX AND SERVICE LLC ("All America"), what we send, and how to stop. We only text people who have agreed to receive our messages. Texting is never required to work with us.
Program name: All America Fix and Service — Customer Messages.
What we send: service updates for customers who requested service — replies to their request, scheduling, appointment reminders, technician arrival updates and missed-call callbacks.
Customer Messages are sent by All America Fix and Service. They may mention the name of the service line you called, which All America Fix and Service schedules.
We do not send marketing or promotional text messages.
Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time. Reply HELP for help, or contact us at (305) 395-4954 or office@allamericafixandservice.com. Consent is not a condition of purchase. Carriers are not liable for delayed or undelivered messages.
We do not sell, rent or share your mobile number or SMS opt-in consent with third parties or affiliates for their marketing purposes.
1. Opt-in on our website form
Our contact form at allamericafixandservice.com/#contact has one checkbox for text messages. It is unchecked by default and optional — the form can be sent without checking it.
The checkbox — Customer Messages (optional)
I agree to receive text messages from All America Fix and Service LLC at the number I provided about my service request and appointments. Message frequency varies. Msg & data rates may apply. Reply STOP to opt out, HELP for help. Consent is not a condition of purchase. See our Terms and Privacy Policy.
The words "Terms" and "Privacy Policy" in the checkbox link to our Terms of Service and Privacy Policy.
2. Verbal opt-in by phone
When someone calls us, or we call them back at their request, our representative may ask for permission to text. The representative reads this script and only enrolls the number after a clear "yes":
Representative: "Before we finish — may All America Fix and Service send you text messages at [phone number] about your request and appointments? Some messages may be sent using automated technology, AI-assisted or prerecorded. Message frequency varies, and message and data rates may apply. You can reply STOP at any time to opt out, or HELP for help. Our terms and privacy policy are at allamericafixandservice.com. Agreeing is not a condition of purchase. Is that okay?"
Caller: "Yes."
- If the caller says no or does not answer clearly, we do not text that number.
- Verbal consent covers Customer Messages only. We do not send marketing or promotional text messages.
- For every verbal opt-in we record the phone number, the caller's name, the date and time, the representative's name and the script version, and we keep the call recording where the call was recorded with notice.
- A confirmation text (below) is sent immediately, so the person can opt out right away if they did not mean to agree.
3. Confirmation text
Right after anyone opts in — on the website or by phone — they receive this message:
All America Fix and Service: You are subscribed to Customer Messages about your request and appointments. Msg frequency varies. Msg & data rates may apply. Reply HELP for help, STOP to opt out.
4. STOP and HELP
Reply STOP (or CANCEL, END, QUIT, UNSUBSCRIBE) to any message to stop. You will receive one final confirmation and no further messages:
All America Fix and Service: You have been unsubscribed and will receive no further messages. Reply START to resubscribe.
Reply HELP at any time to receive:
All America Fix and Service: For help call (305) 395-4954 or email office@allamericafixandservice.com. Msg frequency varies. Msg & data rates may apply. Reply STOP to opt out.
To resubscribe after opting out, reply START.
5. Records we keep
For every opt-in we keep the consent choice, the exact wording shown or read, the date and time, the source (web form page URL, or the phone call), and for web opt-ins the IP address and browser user agent. We also keep records of opt-outs so that we never text a number that has said STOP. See our Privacy Policy.
6. Full terms
The complete SMS terms are in our Terms of Service. How we handle phone numbers and consent is in our Privacy Policy.
7. Contact
ALL AMERICA FIX AND SERVICE LLC
300 Biscayne Blvd, Apt 3503, Miami, FL 33131
(305) 395-4954 · office@allamericafixandservice.com
Monday – Friday, 9:00 AM – 6:00 PM ET